Exporting Requests

Download your Workspace's Requests as a CSV file and understand which fields the export contains.

Written By Robi Rohumaa

Last updated 38 minutes ago

Overview

Export Requests to a CSV file to analyze them in a spreadsheet or prepare data for another tool. The export includes Request details, author information, labels, status, and available form values.

The export covers Request records across your Workspace, not the filtered list you have open.


Export Request data

  1. Go to Settings → Data → Imports & Exports

  2. Click 'Export Data'

  3. Keep the page open while Featurebase prepares the file

  4. Save the CSV file when the download opens in a new browser tab

Preparing the file can take up to 30 seconds. Allow pop-ups for the dashboard so the download can open, and save the file within 24 hours, because the download link then expires. Featurebase also limits how often a Workspace can export. If you see Too many exports, wait before trying again.

Note: Exporting requires the permission to export Requests. If the export fails with an error, ask a Workspace admin to review your teammate role.


Understand the exported fields

The CSV includes:

  • Request content: Title, plain-text description, creation date, and link

  • Author details: Name, ID, email, and profile picture URL

  • Organization and progress: Category, labels, status, review state, ETA, and whether comments are allowed

  • Customer demand: Requester count and associated monthly spend

  • Form values: One column for each of your form fields, headed Custom Field: followed by the field label

  • Development links: IDs and URLs of Linear and Jira issues linked to the Request where available


Use the file

Filter or analyze the CSV in your spreadsheet tool. If you plan to import it elsewhere, check that tool's supported columns and mapping rules first.

Use Importing feedback from other tools for Featurebase's own import workflow.

Tip: To export the individual people behind one Request, use the Requester CSV instead of the Workspace export.


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