Overview

Featurebase offers a suite of products that can be easily embedded into your app and used together. To unlock the most powerful support and feedback features, we highly recommend syncing your users’ data with Featurebase.

The full installation scope depends on your needs, but setup typically takes just a few hours of engineering time.

In-app widgets

Learn how to set up Featurebase natively in your app

• Messenger widget - support customers with live chat, help articles, changelog updates, and more

• Feedback widget - collect feedback and bug reports with a simple feedback widget that includes a screenshot tool

• Changelog widget - keep users informed with an in-app popup or widget for product updates

• Survey widget - run in-app surveys to measure NPS, satisfaction, and more

• Embedded web portal view - bring the public portal into your app so users can submit feedback, vote on features, and view the roadmap

• Featurebase in mobile apps - embed the Featurebase portal in your mobile app and automatically authenticate users.

User management

Learn how to automatically authenticate users and sync their data

• SDK set up - automatically authenticate users and sync their data with Featurebase

• Single Sign-On (SSO) - automatically authenticate users to your Featurebase portal, widgets, and sync their data by replacing Featurebase's authentication system with your own

Advanced

Learn more about API, metadata, and other advanced setups

• API documentation - detailed guides for using Featurebase’s API

• Webhooks - create real-time workflows and automations beyond native integrations

• Metadata for posts - enrich feedback posts with session details like URL, app version, device type, etc.

• Content security policy setup - Learn how to make Featurebase work with CSP

Have any questions?

Please feel free to message us via live chat or at support@featurebase.app. We'll get back to you as soon as we can, typically within a few hours. 🙏 Thank you!