Creating new articles & collections

To create a new help article or collection:

1. Go to Dashboard → Help center

2. Click New Collection / Article on the top right

You can also create new articles under existing collections by clicking the + icon on the right from them.

P.S. Learn to set up your Help Center in multiple languages →

Changing articles’ collection

To change the collection of an article:

1. Go to Dashboard → Help center

2. Click the three buttons ⋅⋅⋅ next to the article or collection whose parent collection you want to change

3. Choose the desired collection under the ‘Change collection’ drop-down

You can also drag & drop them under the desired parent collections and have unlimited nested sub-collections.

Deleting articles & collections

To delete articles and collections:

1. Go to Dashboard → Help center

2. Click the three buttons ⋅⋅⋅ next to the article or collection you want to delete

3. Select Delete

4. Confirm the deletion request

More on Knowledge Base:

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FAQ