Journeys
Build automated journeys that guide people with emails, in-app messages and rules.
- Journeys overviewGuide people through multi-step emails and in-app messages that react to what they do.
- Creating a journeyBuild, test, and publish a journey from a template or from scratch.
- Journey templatesCompare the journey templates and choose a starting point for your use case.
- Entry triggers & audienceChoose who can enter a journey, what starts it, and whether people can enter more than once.
- Journey block libraryLook up what each journey block does, how to set it up, and which paths people take after it.
- Goals, exit rules & send windowsSet a journey goal, decide when people leave, and control when journey messages send.
- Split testing in journeysCompare journey paths against each other or a control group and pick the winner.
- Managing live journeysChange, pause, stop, restore and clean up journeys without losing track of the people in them.
- Journey reportsMeasure how many people enter, move through, and finish a journey, and see who reached your goal.
- Journey best practicesBuild journeys that reach the right people at the right time and lead them to one clear goal.
- Troubleshooting journeysFind out why a person did not enter a journey, did not get a message, or is not moving to the next block.
- Journeys FAQsFind quick answers about Journeys access, limits, sending, editing, and reports.