Featurebase pricing explained
Learn how to purchase a paid plan, change your existing plan and manage your billing.
Written By Markus from Featurebase
Last updated 16 days ago
This article refers to our new pricing plans. For information about our legacy plans (before Dec 2025), please log in to view this article or contact us via live chat.
Overview
Our plans are designed to give you clarity and flexibility as your needs grow. You can choose from the Free, Growth, Professional, or Enterprise plan, and move between them at any time.
Each teammate who needs to access the admin dashboard requires a seat, and the plan you select determines the seat price.
Professional and Enterprise also include Lite seats for teammates who need limited access.
Seat pricing
The seat price depends on the plan you choose. You can purchase as many seats as you need (no minimums or maximums).
All plans include unlimited support conversations, feedback items, end-users, and survey responses. Visit our pricing page for a detailed breakdown of features included on each plan.
Plan | Annual seat price | Monthly seat price | Lite seats included |
Free | Free (1 seat limit) | Free (1 seat limit) | No lite seats |
Growth | $29/seat | $37/seat | No lite seats |
Professional | $59/seat | $75/seat | 20 lite seats |
Enterprise | $99/seat | $129/seat | 50 lite seats |
Plan comparison
Free is a great fit for individuals, indie hackers, and freelancers to get started with free live chat, feedback collection, and changelogs.
Growth is a great fit for early startups and small businesses that need core support & feedback tools without complexity.
Professional is designed for fast-growing startups and multi-team orgs that want stronger automation, deeper reporting, and more ways to collaborate.
Enterprise is ideal for large teams that need advanced security controls, multibrand support, and powerful integrations, including tracking feedback from HubSpot prospects and Azure DevOps & AD sync.
Fibi AI pricing
Fibi AI Agent is priced at $0.29 per resolution on all plans.
This ensures that you only pay when Fibi achieves the outcome you and your customers care about most – resolved conversations.
Fibi is available on every paid plan, but you won't be billed for Fibi if you’re not using it.
Add-ons
Currently, we only offer one add-on:
Whitelabeling ($69/mo) - Remove our ‘Powered by Featurebase’ branding to make the widgets, help center, and feedback portal feel like a natural extension of your product and keep every touchpoint fully aligned with your brand.
Discounts
Startups get 86% off Featurebase + 1 year of Fibi AI free on our Early Stage program. Find out what’s included and whether you’re eligible, and learn more here →
Getting started
You can get started with a Free plan or trial - no credit card required!
After the free trial period, simply confirm the plan you want, and add your payment details to continue using Featurebase.
If you’re unsure which plan fits best, we’re happy to help. Reach out via live chat, and we’ll walk you through what makes the most sense based on your team size, workflows, and growth stage.