Set up your feedback boards to start categorizing different types of feedback.
Written By Markus Palm
Last updated 3 months ago
What is a board?
Feedback boards are used for categorizing feedback. Here's what you would usually have:
💡 Feature Request
🐛 Bug Reports
📥 Feedback
When users submit feedback, our AI automatically assigns it to the right board. This way, everything is neatly organized in one place, ready for you to prioritize. However, the user can manually overwrite it.
Boards make it easy for you to filter between different types of feedback, such as feature requests or bug reports.
Creating feedback boards
To create new feedback boards:
Go to Settings → Feedback
Click on the ‘New board’ on the top right
Add the name, placeholder, and select suitable privacy options
Click ‘Add Board’ on the bottom right
You can edit and delete all of your feedback boards from the same place in the settings.
Good to know: The only required field is the board name, but it can be useful to add a placeholder text to guide your users in giving feedback.
More on feedback boards: