The automated follow-up questions give you additional insights from users that upvote a post.
Written By Markus Palm
Last updated 16 days ago

Overview
Upvotes alone are not enough to grasp the true sentiment of your users. Some may really need the feature, while others think it’s just a nice-to-have.
That’s why every time users vote or create a post on your feedback portal, they’ll also be asked follow-up questions to help you better understand their needs.
Currently, there are 3 types of questions that measure:
Usage frequency: How often would you use this?
Urgency: When do you need this?
Importance: How important is this to you?
For a comprehensive overview of all answers, simply open the relevant post. To view people's answers individually, hover over the question cards.

Tip: The color of upvotes on your Dashboard changes depending on the importance ratings, giving you a fast overview of the most crucial requests.
Disabling follow-up questions

Follow-up questions can be disabled per board:
Click Edit on the desired board
Click ‘Show advanced settings’
Check the ‘Disable follow-up questions’ checkbox under the ‘Disable actions or hide params from end users‘ section
Click Save changes
