Every time someone upvotes or creates a post on your feedback portal, they will be asked follow-up questions to give you a better understanding of their needs.
Currently, there are 3 types of questions that measure:
Usage frequency: How often would you use this?
Urgency: When do you need this?
Importance: How important is this to you?
For a comprehensive overview of all answers, simply open the relevant post. To view people's answers individually, hover over the question cards.
Good to know: The color of upvotes on your Dashboard changes depending on the importance ratings, giving you a fast overview of the most crucial requests.
Disabling follow-up questions
Follow-up questions can be disabled per board:
Go to Dashboard → Settings → Feedback board
Choose the relevant board and click Edit
Check Disable follow-up questions
