HomeHelp DeskConversationsConversationsAssign, handle, and close conversations, and keep them organized with tags.By Markus Palm and 1 other•11 articlesHandlingStarting a conversation from the InboxAssigning conversations to teammates and teamsLoop teammates or teams into conversationsSnooze a conversationClose a conversationPrevent replies after you close a conversation or Customer ticketManually qualify leads as you chatManage conversation & ticket participantsBest practicesTag conversations automatically with WorkflowsConversation tagsConversations FAQs