The filtering and sorting function is the foundation of feedback management in Featurebase.
It helps you save time and find exactly what you're looking for by excluding or including different filters.
Good to know: All the filters are kept in the URL, so you can easily share them with others. 🔗
Different sorting options
The different sorting options are:
Top upvoted posts
Recent posts
Trending posts
Upvoter MRR
Pending posts
Pending posts will only show if you've enabled Post Moderation. Trending posts use a reliable algorithm, taking into account different user engagement factors.
Good to know: You can change your Public Portal's default sorting from Dashboard → Settings → Feedback board
Different filters
The available filter options are:
Status - select different statuses like Planned or Next
Boards - select between different boards like Bugs or Feedback
Assignee - see only feedback that's assigned to a specific admin
Tags - select between different tags you've created, like High Priority, etc.
Segment - see only the feedback of different user segments you've created
ETA - see only feedback that's planned before/after a certain date
Created date - see feedback from a specific time period
Stale - see posts that haven't been updated in a while
Pro tip: Combine those filters to find exactly what you're looking for. You can also use rules such as 'is' or 'is not' between different filters.
Views
Create Views of your most used filter combinations for convenient repeated use.
Here's how to create one:
Begin by adding filters from your Dashboard
Once you're satisfied, click the 'Save filters' button located on the right. This action will create a new View
You can find and use your Views from the left-side menu bar.
If you've got any questions or need help, just reach out to us from the live chat! 🙌