Post statuses are a simple, yet effective way to keep everyone informed about the development of a feature they are interested in.
Changing post statuses
When your team changes the status of a feedback post (e.g. In review → Planned), you can choose to send a notification email letting upvoters know about the update.
You can change post statuses from the public board and dashboard:
Open a post and select a different status from the dropdown
You then have the option of notifying users by email about it or not.
If you choose to notify users, you can add a comment as part of the update that will appear both in the email and the post's comments.
Good to know: You can bulk edit post statuses by selecting multiple posts on your dashboard and right-clicking.
Good to know: Moving a post on your status roadmap automatically sends a status update email.
Adding, editing, and deleting statuses
The default statuses are:
In Review (default)
Planned (We're planning to work on this)
In Progress (We're working on this)
Complete (We're done working on this)
Rejected (We will not work on this)
But don't worry - you can customize them 👇
Head over to Dashboard → Settings → Statuses
Choose the category of your status and click the + on the right
Choose a name & color for the new status and hit 'Add Status' in the bottom right.
To edit and delete existing statuses, just click the button next to it.
Good to know: You can create statuses without leaving the Dashboard. Just click the current post status and start writing the new one. Then click 'Create new status'.
Hiding statuses
You can hide all statuses or only completed & canceled posts from feedback boards.
To do this, just go to settings and check whichever box you feel like:
If you've any questions, be sure to reach us in the live chat! 😉