Status Change Emails

We'll notify users of any status changes you've made to a post they have upvoted!

Markus Palm avatar
Written by Markus Palm
Updated over a week ago

Status change emails are a simple, yet effective way to keep everyone informed about the development of a feature they are interested in.

Here's how it works:

When your team changes the status of a feedback post (e.g. In review โ†’ Planned), we send out an email letting upvoters know about the update.

P.S. The same happens automatically if you move a post on your status roadmap.

This keeps your users in the loop about features they care about.

Status change email in Featurebase.

Email customizations

If you're enjoying our Premium Plan, you can personalize all notification emails by swapping our logo with yours and having a custom Reply-To address, ensuring these updates perfectly match your brand identity.๐Ÿ‘‡

Personalized Featurebase email with custom-branding.

Things to remember:

  • Access: Only users with access to the specific board will receive email notifications. If a board is private, users without access will not receive any status change notifications for posts on that board.

  • Replying: Replies to emails don't act as post comments. Premium Plan organizations can change the Reply-To address to their own, to get email replies from users (without them being counted as comments). All emails come from

  • Unsubscribing: At the bottom of each email is an option to unsubscribe from this specific type of email or manage all email preferences.

  • Admins: As an admin, you won't receive an email when a postโ€™s status is updated. This is to keep your inbox decluttered and focused.

If you have any questions, feel free to reach us in live chat! ๐Ÿ˜ƒ

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