New Post Emails

Once new feedback is submitted to your board, we'll send you an email about it!

Markus Palm avatar
Written by Markus Palm
Updated over a week ago

Upon a new post, admins will receive an email notification, including any images/screenshots or embedded videos added to it.

This way, you can get an overview of the feedback straight from your inbox:

P.S. If you're enjoying our Premium Plan, you can personalize all notification emails by swapping our logo with yours and having a custom Reply-To address, ensuring these updates perfectly match your brand identity.


Things to remember:

  • Access: Only admins with access to the specific board will receive email notifications.

  • Replying: Replies to emails don't act as post comments. Premium Plan organizations can change the Reply-To address to their own, to get email replies from users (without them being counted as comments). All emails come from info@featurebase.app.

  • Unsubscribing: At the bottom of each email is an option to unsubscribe from this specific type of email or manage all email preferences.

  • Self-posts: To keep your inbox clean, you won't receive a notification about your or other admins' posts.

This is an easy way to ensure you're always aware of the latest feedback on the features that matter to your users.

Have any questions? Feel free to reach us in live chat! โ˜€๏ธ

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