Azure DevOps Integration

Learn to integrate Featurebase with Azure DevOps and the key features.

Written By Robi Rohumaa

Last updated 2 months ago

Overview

The Featurebase ↔ Azure DevOps integration enables you to turn new feedback from Featurebase into actionable Work Items in Azure DevOps and capture feedback for your existing issues.

Key features:

  • Convert customer requests from Featurebase into actionable Work Items

  • Sync the progress of Work Items with Featurebase posts

  • Keep users automatically updated about their request’s status

Example: When your engineers change the status of an issue in Azure DevOps (e.g., Planned → Completed), it will automatically update the post in Featurebase, and all upvoted users will be notified by email.


Setting up the Azure DevOps Integration

Important:
You’ll need to be an administrator in your Microsoft Entra admin center to install the integration.

We will use two Microsoft accounts for the DevOps integration installation:

  • Admin - A privileged account in your directory. Only used for installing the Featurebase DevOps integration application.

  • User - A normal integration-specific user account, such as featurebase@yourdomain.com. This is the account under which the integration will be operating. We recommend creating an account using the name Featurebase.

Before you start the connection process, make the user account an administrator in each project you would like to use with the integration.

Important:

If you do not give the Featurebase integration user admin permissions for a DevOps project, it will not be possible to use Sync Rules to keep Work Items in sync with Featurebase.

Once you’ve got the two accounts ready & have given the user account permissions to the projects you wish to use inside Featurebase, do the following:

  1. Go to Dashboard → Settings → Integrations

  2. Click on the Connect to DevOps button to start the connection flow

  3. Click the "Give Admin Consent” button, and you will be redirected to Microsoft

  4. Sign in with the admin account to give consent to the Featurebase DevOps application

  5. After you’ve given consent, you’ll be redirected back to Featurebase. Click the “Connect User Account” button and log in with the integration user.

You can now click on the Configure Azure DevOps button to create sync rules:

Example sync rules:


How to use

1. Push Featurebase posts to DevOps

You can easily create Work Items from Featurebase posts. Click on the DevOps icon in the top right of a post and choose “Create new Work Item.”

It's also super easy to link to already existing issues; just choose the Link to an existing work item and search for the issue by title, description, or ID.

2. Easily find linked issues

Each post in Featurebase will have a link to all Work Items it has been linked with to make sure you can always hop between them:

The same is also true for DevOps; each synced issue will link back to the Featurebase post:


That's it! 🎉 If you have any ideas about how we can improve the Linear integration, please post them on our feedback board.

FAQ