Changing Public Portal’s Theme

Learn to change the (default) themes of your Public Portal or add a custom one.

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Written By Robi Rohumaa

Last updated 15 days ago

In addition to changing the buttons’ color of the Public Portal, you can have it in a customizable theme to completely match your brand.

Changing the default light/dark theme

To change the default theme to be dark, light, or match the user’s client:

  1. Go to Settings → Branding

  2. Choose the default theme manually or set it to Client to match the theme of the user’s system.

  3. Click Save on the bottom right

Adding a custom theme

To add a custom theme for your feedback portal:

  1. Go to Settings → Branding

  2. Choose the custom theme option

  3. Change the gray saturation color and level

  4. Click Save on the bottom right

While the custom theme is enabled, the dark, light, and client themes won’t work. The custom theme only works with dark themes, and there’s no light option.