Importing feedback from Productboard

Complete guide on importing your existing data from Productboard to Featurebase

Markus Palm avatar
Written by Markus Palm
Updated over a week ago

This is a complete guide to migrating your user feedback from Productboard to Featurebase using a CSV file.

The whole process takes less than 3 minutes. Let's begin! πŸ™Œ

Exporting features from Productboard

You can export all of your features, subfeatures, and data fields into a CSV file using Productboard's API. Here's their official article about it.

  1. Make sure you're signed in to your Productboard workspace

  2. Paste this URL into your browser:

  3. Insert your workspace name into the URL and press enter. (When logged into Productboard, this will be at the beginning of the URL before "".)

  4. Check your inbox for an email and click on the link

  5. In the new window, hit 'Download'

Importing Feedback to Featurebase

  1. On the Getting Started screen, click Import data πŸ‘ˆ

  2. Upload your feedback data CSV file.

  3. Match the data types. For example, pick 'upvotes' for 'score'. This might vary based on the tool you're migrating from.

  4. Click 'Next' on the top right.

  5. Match statuses. For instance, pick 'In Review' for 'Open'.

  6. Match boards. If you haven't prepared the ones you need yet, you can create them on the go by typing in the search box and pressing 'enter'.

  7. Click 'Start Importing' on the top right to begin.

Congratulations, you're done! πŸŽ‰

Tip: Since Productboard doesn't support upvoting, you can link users to existing posts manually instead.

If you need help with anything, feel free to reach out to us in the live chat! πŸ™Œ


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