Importing feedback from UserVoice

Complete guide on importing your existing data from UserVoice to Featurebase

Markus Palm avatar
Written by Markus Palm
Updated over a week ago

This is a complete guide to migrating your user feedback from UserVoice to Featurebase using a CSV file.

The whole process takes less than 3 minutes. Let's begin! πŸ™Œ

Exporting feedback from UserVoice

  1. In UserVoice, click the settings cog icon in the bottom left corner.

  2. Click General

  3. Find Export Data at the bottom of the page

  4. Select your date range

  5. Click Export

  6. Check your inbox for an email and click on the CSV link to download your data

Importing Feedback to Featurebase

  1. On the 'Getting Started' screen, click Import data πŸ‘ˆ

  2. Upload your feedback data CSV file.

  3. Match the data types. For example, pick 'upvotes' for 'score'. This might vary based on the tool you're migrating from.

  4. Click 'Next' on the top right.

  5. Match statuses. For instance, pick 'In Review' for 'open'.

  6. Match boards. If you haven't prepared the ones you need yet, you can create them on the go by typing in the search box and pressing 'enter'.

  7. Click 'Start Importing' on the top right to begin.

Congratulations, you're done! πŸŽ‰

If you need help with anything, feel free to reach out to us in the live chat! πŸ™Œ

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