Comments and replies help you clarify feedback with your users and engage with those that have shown interest. You can even use them to provide minor updates!
There are two types of comments in Featurebase: Public and Private comments.
Public comments
By default, all comments are public and visible to anyone with access to that board. Users can also like & dislike each other's comments.
When an admin publicly comments on a post, all voters will be notified of that comment via email.
A reply will only email the user being responded to.
Learn more about emails.
Private comments
You can also write private comments that will only be seen by fellow admins. This is perfect for leaving internal notes for your team. (These comments will not trigger an email to anyone.)
Email Notifications
We'll email upvoted users when you comment on a post or anyone replies to theirs!
Admin comments - all upvoted users will get an email
User comments - no one will get an email
All replies - only the person being replied to will get an email
This ensures that upvoted users are not spammed with unnecessary comments but get notified when admins want to clarify something about the idea.
Learn more about comment email notifications. 👈
Sorting comments
Comments can be sorted by different factors like:
Private comments
Public comments
Top comments
New comments
Old comments
Reach us in the live chat for any questions! 😉