Survey widget installation
Use Featurebase surveys to collect feedback from your users and measure customer satisfaction.
Written By Robi Rohumaa
Last updated About 1 month ago
👨💻 You'll need to write custom code for the setup process. If you're uncomfortable with this, share this guide with a technical team member who can assist.
Step 1 — Install the Featurebase SDK
Every widget — including Survey widget — inherits its appId and the signed-in user from a single universal Featurebase install at your app root. Do that first, then come back here for the widget-specific mount call.
👉 Follow Installation overview (it takes about 2 minutes). Your appId lives in Settings → Developers → Installation.
👤 Logged-in product? Use a server-signed featurebaseJwt on the universal boot so feedback, responses, and read state are attributed to the right person. See Identifying users & syncing data.
Step 2 — Mount the Survey widget
Installing
The survey widget can be installed using our JavaScript SDK.
The SDK loader <script> is already in your page from Installation overview — this tab shows only the widget-specific call you add alongside it.
Triggering the survey
After the widget is installed, each survey will trigger automatically based on the settings you have configured in the Featurebase dashboard.