Tickets

List ticket statuses

Returns all ticket statuses for the authenticated organization.

GET

/v2/tickets/statuses

curl --request GET \
  --url https://do.featurebase.app/v2/tickets/statuses \
  --header 'Authorization: Bearer <token>' \
  --header 'Featurebase-Version: 2026-08-19.orbit'

[
  {
    "color": "Blue",
    "id": "507f1f77bcf86cd799439011",
    "isDefault": false,
    "name": "In Progress",
    "object": "post_status",
    "type": "active"
  }
]

Ticket statuses define workflow stages. Each status has:

A display name and color
A type indicating the workflow stage (reviewing, unstarted, active, completed, canceled)
A flag indicating if it's the default status for new tickets

This endpoint returns all statuses without pagination.

Authorizations

Authorizationstringheaderrequired

API key as Bearer token. Use: Authorization: Bearer sk_...

Headers

Featurebase-Versionenum<string>header

API version for this request. Defaults to your organization's configured API version if not specified.

Available options: 2026-08-19.orbit, 2026-01-01.nova, 2025-12-12.clover

Example: 2026-08-19.orbit

Response

Success

itemsobject[]

Show child attributes

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