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Series - multi-step Outbound campaigns

Outbound

Support building automated multi-step customer journeys by connecting chats, banners, emails, and surveys in a visual flow.

Each step should support delays, conditions, and different paths based on user attributes, events, or interactions with earlier messages. This would make it easy to create onboarding, activation, upgrade, and re-engagement campaigns without managing every message separately.

Post type
💡 New feature
What part of Outbound?
Posted by Markus Palm ·
Status: In Progress5 comments

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Comments5

  • Dennis Rodin

    •

    Sep 11

    When approximately is this coming? This is a gamechanger for customer onboarding

    • Markus Palm

      Team•

      Sep 30

      Hey Dennis! We’re working on this now. Don’t have an exact ETA but likely in a few months or less.

  • JM

    •

    Aug 7

    Can you share an example of a flow that you’d have in mind?

  • Ben Lynch

    •

    Jul 14

    •

    Merged request

    •

    1 vote

    Scheduled email sequences for trial users

    I want to be able to schedule and send emails to users that have just started a trial. I'd like to send these emails on specific days after they sign up to help with onboarding and engagement.

  • White Bean

    •

    Jul 14

    •

    Merged request

    •

    1 vote

    Automated Onboarding Email Sequences / Drip Campaigns

    I want to be able to configure automated onboarding email sequences and drip campaigns for new customers. This would help in guiding new users through the product automatically.