Training Data

Get a Q&A entry

Returns a single Q&A entry by ID.

GET

/v2/training_data/qna/{id}

Get a Q&A entry

curl --request GET \
  --url https://do.featurebase.app/v2/training_data/qna/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Featurebase-Version: 2026-08-19.orbit'

{
  "answer": "You can request a refund within 30 days from **Settings → Billing**.",
  "createdAt": "2026-09-03T10:15:00.000Z",
  "externalId": "resolution-1842",
  "id": "67ec1234abcd5678ef901235",
  "indexStatus": "indexed",
  "match": {
    "entry": {
      "id": "67ec1234abcd5678ef901236",
      "kind": "qna",
      "section": null,
      "similarity": 0.61,
      "title": "Refund requests",
      "url": null
    },
    "reason": "Both answer how to request a refund; the new entry adds the 30-day window.",
    "verdict": "same_topic"
  },
  "object": "qna",
  "outcome": "created",
  "questions": [
    "How do I request a refund?",
    "Can I get my money back?"
  ],
  "revision": 1,
  "source": "resolved-conversations",
  "title": "Refund requests",
  "updatedAt": "2026-09-03T10:15:30.000Z"
}

Authorizations

Authorizationstringheaderrequired

API key as Bearer token. Use: Authorization: Bearer sk_...

Path Parameters

idstringrequired

The Q&A entry ID

Example: 67ec1234abcd5678ef901235

Headers

Featurebase-Versionenum<string>header

API version for this request. Defaults to your organization's configured API version if not specified.

Available options: 2026-08-19.orbit, 2026-01-01.nova, 2025-12-12.clover

Example: 2026-08-19.orbit

Response

Success

answerstringrequired

The answer the AI agent gives (markdown)

Example: You can request a refund within 30 days from **Settings → Billing**.

createdAtstringrequired

ISO timestamp of creation

Example: 2026-09-03T10:15:00.000Z

externalIdstring | nullrequired

Stable identifier supplied by the source system

Example: resolution-1842

idstringrequired

Q&A entry ID

Example: 67ec1234abcd5678ef901235

indexStatusenum<string>required

Whether the entry is searchable by the AI agent. failed entries are stored and indexing is retried hourly up to three times. Re-send the resource to retry after exhaustion.

Available options: pending, indexed, failed

Example: indexed

matchobject | null

Present only when onMatch was passed and the check ran: the verdict and the closest existing item, even when the write went ahead. null otherwise (the default), including when the payload was unchanged.

Show child attributes

objectenum<string>required

Object type identifier

Available options: qna

Example: qna

outcomeenum<string>

What the write did — present on create and update responses. created: a new entry. updated: an entry already carried one of the questions (or was merged into with onMatch: "update") and got new content or an indexing retry. unchanged: everything in the payload was already on that entry; nothing written, nothing re-indexed.

Available options: created, updated, unchanged

Example: created

questionsstring[]required

Question variants the answer applies to

revisionintegerrequired

Q&A revision. Send it as expectedRevision on PATCH to reject stale changes.

Example: 1

sourcestring | nullrequired

Pipeline label, if one was set

Example: resolved-conversations

titlestringrequired

Short label for the entry

Example: Refund requests

updatedAtstringrequired

ISO timestamp of the last change

Example: 2026-09-03T10:15:30.000Z

Still need help? Ask the team