Add a training file
Adds a document the AI agent can learn from. Provide exactly one source:
- Inline text —
{ "name": "refund-policy.md", "content": "..." }. Markdown or plain text is stored as-is and indexing is attempted before the response returns; checkindexStatus(statusiscompleted). Best for content you generate yourself, such as an SOP compiled from resolved conversations. - Remote file —
{ "url": "https://..." }(optionalname). The file (PDF, DOCX, PPTX, XLSX, TXT, HTML, …; max 50 MB) is downloaded and converted to text in the background. The response returns immediately withstatus: "processing"; poll the file until it iscompletedorfailed. - Multipart upload — send
multipart/form-datawith the document in afilepart and, optionally, a JSONdatafield such as{"name": "..."}. Converted in the background like a remote file.
Keeping files in sync (create-or-update). Pass your own externalId (unique per workspace) and the same request becomes idempotent: a new ID creates the file (201), a known ID with different content updates that file in place and re-indexes it (200), and a known ID with identical content is a no-op (200, no embedding work). Add a source label to group everything one pipeline owns, then list by source to find entries to remove. Every response carries contentHash so you can diff a whole library from the list endpoint.
Without externalId, uploading a file whose name and bytes match an existing file returns the existing file with status 200 instead of creating a duplicate. Multipart uploads over 50 MB are rejected with 413.
Body
Text or markdown to train on. Stored as-is; indexing is attempted before returning. Check indexStatus. Cannot be combined with url.
2000000# Refund policy
Customers can request a refund within 30 days of purchase…Your own identifier for this entry (unique per workspace). When provided, the request creates the entry if the ID is new and otherwise updates the existing entry in place — an unchanged payload is a no-op. Use it to keep the AI agent in sync with a system of record without tracking Featurebase IDs.
1 - 255kb-article-1842Display name of the file. Required with content; optional with url (defaults to the downloaded file name) or a multipart upload (defaults to the uploaded file name).
1 - 255refund-policy.mdFree-form label for the pipeline or system this entry came from. Filter lists by it to review or sweep everything from one source.
1 - 100resolved-conversationsResponse
Created
Full extracted text (markdown). Returned when retrieving or updating a single file; omitted from list and create responses.
# Refund policy
Customers can request a refund within 30 days of purchase…SHA-256 (hex) of the stored source: for inline text and content edits the trimmed text, for uploads and URLs the original bytes. Compare it with your own hash to detect changes without downloading content.
9f86d081884c7d659a2feaa0c55ad015a3bf4f1b2b0b822cd15d6c15b0f00a08First 200 characters of the extracted text
# Refund policy
Customers can request a refund within 30 days…Your own identifier for this file, if one was set
kb-article-1842Size of the originally uploaded source in bytes (unchanged by content edits)
48213Whether the content is searchable by the AI agent. pending while indexing, indexed when the AI agent can use it, failed if indexing failed (the content is stored and indexing is retried hourly).
pending, indexed, failedindexedObject type identifier
training_filetraining_fileOn create and update responses: created, updated (same externalId or same name and bytes, content replaced and re-indexed), or unchanged (identical content, nothing done). Absent on reads.
created, updated, unchangedcreatedprocessing while the file is being converted to text, completed once the content is stored, failed if conversion failed (see processingError).
processing, completed, failedcompletedMore in Training Data
PATCHUpdate a training fileDELDelete a training fileGETList Q&A entriesPOSTCreate a Q&A entryStill need help? Ask the team