Outbound

List Outbound templates

The same 17 templates as the dashboard. Copy a definition, set your audience and content, complete requiredFields, then validate or POST it. Some survey templates need choices or feedback post IDs before they can be saved through the public API. Templates never send or activate a message.

GET

/v2/outbound/templates

curl --request GET \
  --url https://do.featurebase.app/v2/outbound/templates \
  --header 'Authorization: Bearer <token>' \
  --header 'Featurebase-Version: 2026-09-03.pulsar'

{
  "data": [
    {
      "categories": [
        "<string>"
      ],
      "definition": {
        "assignee": {
          "id": "<string>",
          "type": "admin"
        },
        "audience": {
          "all": [
            {}
          ],
          "mode": "dynamic",
          "types": [
            "users"
          ]
        },
        "content": {
          "text": "<string>"
        },
        "name": "<string>",
        "options": {
          "action": "none",
          "allowReplies": true,
          "showAs": "badge"
        },
        "schedule": {
          "cooldown": {
            "interval": 123,
            "unit": "days"
          },
          "endsAt": "2026-10-01T09:00:00Z",
          "frequency": "once",
          "maxSends": 123,
          "recurrence": {
            "type": "weekly",
            "weekDays": [
              123
            ]
          },
          "startsAt": "2026-10-01T09:00:00Z",
          "timeRestriction": "any_time",
          "timeWindows": [
            {
              "dayOfWeek": 123,
              "end": "<string>",
              "start": "<string>"
            }
          ]
        },
        "sender": {
          "id": "<string>",
          "type": "admin"
        },
        "trigger": {
          "all": [
            {}
          ]
        },
        "type": "chat"
      },
      "description": "<string>",
      "id": "<string>",
      "name": "<string>",
      "requiredFields": [
        "<string>"
      ]
    }
  ],
  "object": "list"
}