Outbound
Get the Outbound analytics summary
Returns aggregate engagement for a message, matching the tiles on the dashboard analytics tab.
Response
summary- Event totals keyed by metricuniqueSummary- Unique users keyed by metricdeliverySummary- Unique deliveries keyed by metricmetrics- Metrics collected for this message type, in display order
Metrics depend on the channel. Emails report sent, delivered, opened, clicked, bounced and unsubscribed; chats and banners report sent, opened, clicked, dismissed and replied; surveys report sent, opened, answered and completed. Counts are approximate and deduplicated.
Errors
400- Invalid message ID format404- Message not found or doesn't belong to your organization502/504- The analytics store failed or timed out; retry later
Version Availability
This endpoint is only available in API version 2026-09-03.pulsar and newer.
Response
application/json
Success
Object type identifier
Available options:
outbound_analytics_summaryExample:
outbound_analytics_summary