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Help Center dashboard with filters & custom columns

Help Center

We have a lot of articles. It would be nice to filter the overview page for them in the dashboard by title, author, publication status, translation status, parent collection, etc.

Choose which information to display and filter by, including title, collection, author, publication status, translation status, visibility and segments, last updated date, and article views. This would make it much easier to audit and manage larger Help Centers without opening articles individually.

Post type
💡 New feature
Posted by Stefan Kroes ·
Status: Planned3 comments

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Comments3

  • Josh Biller

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    Jul 14

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    Merged request

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    1 vote

    Report for segmented vs non-segmented Help Center articles

    I want to be able to run a report to see which of my helpdesk articles are segmented and which aren't. This is important for auditing content visibility and ensuring the right articles are restricted to the correct segments.

  • Karin Olde Keizer

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    Aug 12, 2025

    I would like to add sorting by date of last edit. Being able to use this to view the oldest articles, or the most recently edited ones, would be a great plus.

  • Sonia De Menditte

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    Jul 2, 2025

    a sorting option would be a plus on these soon-to-be filtering columns