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tl;dv integration - log customer interview insights to Featurebase

Requests & Insights

It would be incredibly valuable if teams (PMs, UX Researchers, Sales, and Support) could seamlessly send customer interview insights from tl;dv into Featurebase:

  • Highlight specific parts of a transcript and select “Log to Featurebase”

  • Use AI to automatically extract key insights from transcripts

  • Match insights to existing feedback (as a private comment) or create a new feedback post if none exists.

  • Automatically link the insight to the relevant customer, so they’re kept updated on future progress.

Post type
🔗 Integration
What part?
Feedback portal
Posted by Markus Palm ·
Status: Completed1 comment

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Comments1

  • Markus Palm changed status to Completed
    Team•

    Sep 24

    Pinned

    Hey everyone,

    We've added a tl;dv integration as part of Feedback 2.0!

    Autopilot can now extract feedback from your customer interviews and link it to the Requests your team tracks. New ideas become new Requests, with the original transcript available when you need more context.

    To try the beta, open Settings → Integrations, select Call recordings, and connect tl;dv.