Support for different “site sections” to organize documentation into different parts or group the documentation of multiple products into a single site
Each tab shows in the top bar with its own sidebar, so you can separate product guides, developer docs, and training material, or document several products in one Help Center. You can also place key articles directly in a tab and add top-bar links, for example to your status page.
To create your first tab, open Help Centers and click + beside Tabs in the sidebar.
Matt Jones
•
Nov 18, 2025
How will this relate to nested collections as the data currently allows you to submit from the API?
We were expecting this to eventually work from the sidebar menu, but would be interesting if it were an option to have the first level of collections work from the top.
Karin Olde Keizer
•
Aug 12, 2025
Will the AI answer questions across tabs? Because we’re now experiencing that when adding a new (takeover) product with its own documentation, the AI mixes up the various products (main documentation categories)
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Comments3
Oct 15
PinnedHey everyone!
You can now organize your Help Center into tabs, as part of our Customer Portal redesign!
Each tab shows in the top bar with its own sidebar, so you can separate product guides, developer docs, and training material, or document several products in one Help Center. You can also place key articles directly in a tab and add top-bar links, for example to your status page.
To create your first tab, open Help Centers and click + beside Tabs in the sidebar.
Matt Jones
Nov 18, 2025
How will this relate to nested collections as the data currently allows you to submit from the API?
We were expecting this to eventually work from the sidebar menu, but would be interesting if it were an option to have the first level of collections work from the top.
Karin Olde Keizer
Aug 12, 2025
Will the AI answer questions across tabs? Because we’re now experiencing that when adding a new (takeover) product with its own documentation, the AI mixes up the various products (main documentation categories)