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Internal AI reference codes are visible to end-users in support messages

Fibi AI Agent
As a user, I am seeing internal reference codes, like [REF-RESEARCH:XYZ], in the support messages from the AI bot. These codes should not be visible to end-users as they are confusing and serve no purpose for them. This seems to be a bug in how the AI agent's internal markers are processed and displayed.
What AI feature?
Posted by Toms ·
Status: Completed1 comment

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Comments1

  • Bruno H changed status to Completed
    Team•

    Dec 12, 2025

    Pinned

    Hey Toms!

    Thanks for reporting this. We just deployed a major update that should fix the issue with internal reference codes being visible.

    Let me know if you're still seeing them for new chats.