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Fibi AI Table Parsing in Help Center

I want the AI agent (Fibi) to be able to read and extract information from tables in the help center. Currently, it seems to only process plain text, which means important data stored in tables is missed during AI searches and chat interactions. This is important because many of our technical specifications and pricing details are in tables.

What AI feature?
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  • Markus Palm changed status to Next
    Team•

    Jul 14

    Pinned

    Thanks for flagging this!

    Fibi can currently index and find text contained inside Help Center tables, but the table structure and its contents are not always preserved correctly when Fibi uses the article to generate an answer.

    This can cause headers, rows, or individual values to be missed or interpreted incorrectly.

    We're planning to fix this soon!