<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0193ac77-b073-7bcb-921a-51dcd13087f0.png" data-width="100%" data-align="left">To hide completed &amp; canceled posts from the public Feedback Portal:<ol><li>Go <a target="_blank" rel="noopener noreferrer nofollow" class="dark:hover:underline decoration-indigo-400/60 link" href="https://auth.featurebase.app/choose-org?redirect=/settings/statuses">Settings → Feedback → Statuses</a></li><li>Check ‘Hide completed and canceled posts from feedback board’</li></ol><div data-type="horizontalRule"><hr></div>Recommended articles:<ul><li><span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI1MjU5ODYwIiwiaGVscENlbnRlcklkIjoicWRmOWh0b2p5ejByaWJ3cCIsIm9yZ2FuaXphdGlvbklkIjoiNWZlYmRlMTJkYzU2ZDYwMDEyZDQ3ZGI2IiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Hiding post statuses from the public view">@Hiding post statuses from the public view</li><li><span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI3ODI4NTc5IiwiaGVscENlbnRlcklkIjoicWRmOWh0b2p5ejByaWJ3cCIsIm9yZ2FuaXphdGlvbklkIjoiNWZlYmRlMTJkYzU2ZDYwMDEyZDQ3ZGI2IiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Hiding vote count until upvoted">@Hiding vote count until upvoted</li><li><span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIzMTg5OTUyIiwiaGVscENlbnRlcklkIjoicWRmOWh0b2p5ejByaWJ3cCIsIm9yZ2FuaXphdGlvbklkIjoiNWZlYmRlMTJkYzU2ZDYwMDEyZDQ3ZGI2IiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Hiding post &amp; comment creation dates">@Hiding post &amp; comment creation dates</li></ul><div data-type="horizontalRule"><hr></div>

By default, completed and canceled posts are shown on the public Feedback Portal. You can hide them to keep your feedback boards clean.

Hiding completed & canceled posts from the public Feedback Portal

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Featurebase overview

How to invite teammates to your Featurebase workspace.

Invite your team

This is your one-stop guide to getting started with collecting and organizing feedback with Featurebase.

Collect & manage feedback

This is your one-stop guide to getting started with the support inbox to help your customers from anywhere and automate support with AI.

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This is your one-stop guide to publishing a Help Center with Featurebase.

Set up the Help Center

This is your one-stop guide to getting started with sharing product updates with Featurebase.

Share product updates

This is your one-stop guide to getting started with surveys in Featurebase.

Run surveys

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Public vs private organization

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Using Featurebase with multiple products

Overview of all integrations in Featurebase and what you can do with them.

Integrate with other tools

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Bruno from Featurebase

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Feedback & Roadmaps

Feedback Portal

Feedback Portal is where your users submit feedback, upvote others’ posts, and comment on them.

Feedback Portal overview

Setup

Feedback Boards

Privacy controls

Get an overview of how many posts, comments, and votes happen each day/week/month,

Feedback Analytics

Here's how to completely disable the Feedback Portal view from being shown to your users.

Disabling the Feedback Portal

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Roadmaps

Publish your product roadmap to visualize everything that you are working on.

Roadmaps overview

Everything on how to set up & customize roadmaps to suit your requirements. 

Creating & editing roadmaps

Make your Roadmap accessible only to authenticated end-users and limit the access of specific roadmaps to select user groups.

Roadmap privacy controls

Different methods of embedding the roadmap to your app, website, and product.

Sharing your roadmap

Here's how to completely disable the public roadmap view from being shown to your users.

Disabling the public roadmap

In-App Feedback

Overview of all embeddable widgets in Featurebase and what you can do with them.

What are in-app widgets?

Embed a simple feedback widget in your app to start gathering feedback.

Feedback Widget

Embed the Feedback Portal directly into your web page or app to allow users to submit feedback, vote on features, and view the changelog.

Embedded Feedback Portal

Managing feedback

Organizing & Prioritizing

Posts

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You can choose to notify all upvoted users of any status changes you've made to their post!

Status updates & emails

Learn how comments & replies work and what function do they serve in Featurebase.

Commenting

We'll email upvoted users when you comment on a post or anyone replies to theirs!

Commenting Emails

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New post emails

Create private comments for internal communication and notes between Featurebase admins.

Creating internal/private comments

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Disabling comments on a post

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Disabling notifications for comments not directed at me

Learn how to set up, customize, and analyze surveys to gain more valuable insights from your users.

Surveys

Measure different things like NPS, customer satisfaction, and collect additional feedback with in-app surveys.

Surveys overview

Learn how to create and customize surveys in Featurebase.

Creating surveys

You can add follow-up questions to surveys based on the conditions you set.

Multiple question surveys

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Targeting & segmenting surveys

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Surveys in multiple languages

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Survey results

Learn how to export survey responses into a .csv (spreadsheet file)

Exporting survey results

Switch from other tools

Complete guide on importing your existing data from Canny to Featurebase.

Migrating from Canny

Complete guide on importing your existing data from Upvoty to Featurebase

Migrating from Upvoty

Complete guide on importing your existing data from Nolt to Featurebase

Migrating from Nolt

Importing your existing data, including feedback, voters, and changelogs from Frill to Featurebase.

Migrating from Frill

Complete guide on importing your existing data from Beamer to Featurebase.

Migrating from Beamer

Complete guide on importing your existing data from UserVoice to Featurebase

Migrating from UserVoice

Complete guide on importing your existing data from Productboard to Featurebase

Migrating from Productboard

Complete guide on importing your existing data from other tools to Featurebase using a .csv file.

Migrating from feedback other tools (Import feedback with a .csv file)

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Learn more about Fibi AI Agent and how it can help your team automate support, repetitive tasks, and workflows.

Fibi AI Agent overview

Your one-stop guide to customizing and managing the Fibi AI agent to automate your support.

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Custom training content for Fibi AI Agent

Power up Fibi with custom actions to extend trials, update account information, get custom data, etc..

Custom Fibi Actions

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Use Fibi AI Agent in Workflows

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Workflows

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Workflows block library

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Featurebase Mobile App

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Help Center

Provide users with an AI-powered Help Center to get them to the answers they need, fast, and cut down your support loads.

Help Center overview

Migrate your knowledge base from any other tool with the same exact structure and zero data loss.

Importing your Help Center

Learn how to create, edit, delete knowledge base articles.

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Everything on how to set up & customize your help center to suit your specific needs.

Configuring the Help Center

Serve your Help Center from your own domain.

Help Center custom domain

Make your Help Center accessible only to authenticated end-users and limit the access of certain articles to select user groups.

Help Center privacy controls

Localize the Help Center to be in your customers' native languages with automatic AI translations.

Help Center in multiple languages

Here's how to completely disable the Help Center from being shown to your users.

Disabling the Help Center

Optimize

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Linking & mentioning articles

Your users can react on articles based on helpfulness. Negative reactions will trigger a follow-up question with a textbox.

Get quick article feedback with reactions

Help Center analytics

Learn to manage your changelog & the different ways of communicating product releases to your users.