Vote, comment & create posts on behalf of users

Upvote posts on behalf of your users to sign them up for updates related to that post.

Written By Markus from Featurebase

Last updated About 1 month ago

Voting on behalf of your users lets you manually link users to specific posts as authors or upvoters. This helps you track the number of interested users and also ensures they're kept informed with relevant notifications.

This is useful if you’ve gotten feedback from other channels like email, for example. You can simply create the post in Featurebase and add the user as the author. And if others request that feature, you can add them as upvoters. This way, they'll get notified about the updates to their request.

Good to know: None of these actions notify your users. Only when you start changing the post status later on can you choose to notify all upvoters.

Subscribing users to post notifications

1. Creating a post on behalf of a user

To create a post on behalf of a user:

  1. Start creating a post

  2. Click on your profile picture on the top left

  3. Search for an existing user by their name or create a brand-new one by adding their email (optional) and name

2. Voting on behalf of a user

To add users as upvoters to a post:

  1. Open the post you’d like to add the user to

  2. Click 'View upvoters' on the right-hand panel

  3. Press 'Add new upvoter'

  4. Fill in the email & name of the person who showed interest

  5. Click Add User

3. Commenting on behalf of users

Commenting on behalf of users is the best way to add additional information from users to relevant posts while also subscribing them to updates.

To comment on behalf of a user:

  1. Open the desired post

  2. Click ⋅⋅⋅ in the bottom right corner of the comment box

  3. Search for an existing user by their name or create a brand-new one by adding their email (optional) and name

These comments will, by default, be private and visible only to admins (but you can toggle that off). Commenting on behalf of someone will also automatically turn off the ‘Notify upvoters’ toggle since comments from regular users do not notify upvoters to reduce spam. However, you can choose to enable it.

Good to know: Commenting on behalf of users will not notify the user, and if the comment is private, it will not be visible to them.

4. Changing the post author later

To add a user as the author of a post later:

  1. Open the desired post

  2. Click on the current post author on the right-hand panel

  3. Search for an existing user by their name or create a brand-new one by adding their email (optional) and name

FAQ