Overview

The user segmentation feature allows you to create groups of users based on various rules and then use them to filter through feedback, create targeted changelogs, and more.

For example, you could create a 'Paying Customers' segment by setting a rule for Monthly Recurring Revenue (MRR) to be greater than zero. You can also sync custom attributes to segment users based on your specific needs.

Learn to create user segments:

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What you can do with user segments

1. Segment feedback

One of the most common use cases for user segments is filtering feedback. Just start adding filters and choose one of your user segments.

2. Segment changelogs

You can use segmenting to create separate changelog releases and restrict views from certain user groups. Learn to segment changelogs:

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3. Segment surveys

Lastly, you can target your surveys on specific groups, such as paying customers or new users, to gather feedback from the most relevant users. Learn to do that:

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More on user segmentation:

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