Learn to restrict the access of your team members using different admin roles.
Written By Robi Rohumaa
Last updated 3 months ago
Overview
You can assign different roles for your team members to control what functionalities each person can access.
By default, you can use 3 presets:
Admins - can edit all organization settings
Managers - can edit everything except important organization settings like billing, API, other team members, etc
Contributors - can sort feedback, manage comments, vote on behalf of users, and more (e.g., your customer support or sales team)
All roles count towards your total number of team members allowed.
Our Enterprise plan customers can also create highly flexible custom roles by hand-picking the access to each role.
Assigning roles to team members
To add a role to one of your team members:
Go to Settings → Team members
Click the role button next to your teammate
Select the desired role
Creating custom admin roles (Enterprise)
If you’re on our Enterprise plan, you can create completely customizable roles:
Go to Settings → Team members
Click on the Roles button on the top right
From the upper menu, select the role you want to customize or create a new one
Select your desired access settings
Click Save on the bottom right corner