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Helpdesk Imports

Delete an import that never started

Deletes a draft (or a cancelled draft) and its stored key. A started import stays in the history: cancel it instead.

DELETE
/v2/helpdesk_imports/{id}

Authorizations

Authorizationstringheaderrequired

API key as Bearer token. Use: Authorization: Bearer sk_...

Path Parameters

idstringrequired

The import id (from POST /v2/helpdesk_imports or GET /v2/helpdesk_imports).

Pattern: ^[a-f0-9]{24}$
Example: 6720b1c2d3e4f5a6b7c8d9e0

Headers

Featurebase-Versionenum<string>header

API version for this request. Defaults to your organization's configured API version if not specified.

Available options: 2026-08-19.orbit, 2026-01-01.nova, 2025-12-12.clover
Example: 2026-08-19.orbit

Response

application/json

Success

deletedenum<boolean>required
Available options: true
Example: true
idstringrequired
Example: 6720b1c2d3e4f5a6b7c8d9e0
objectenum<string>required
Available options: helpdesk_import
Example: helpdesk_import

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