Custom fields for the post form

Create custom fields for the feedback form to collect additional information about users' issues.

Written By Markus from Featurebase

Last updated 5 months ago

Custom fields enable you to collect the necessary extra information from your users (e.g. app version, product area, etc). You can later use them to filter posts.

Custom fields can vary for different boards. For example, on the 🐛 Bug Reports board, you can ask for users’ Operating System and App version while asking completely different things on the 💡 Feature Requests board.

You can also collect feedback for multiple products by requiring users to select the appropriate product.

There are 5 input options available:

  • Text fields

  • Checkboxes

  • Number fields

  • Multiple option selection

  • Single option selection

P.S. Custom fields also work on all of the feedback widgets.

Setting up custom fields

  1. Go to Settings → Feedback → Custom fields

  2. Click on the New Custom field on the top right

  3. After you've created the fields, go to Settings → Feedback → Boards & Typography

  4. Edit any of the boards you wish to apply the custom fields to

  5. Choose the desired custom fields for each board.

FAQ