Post tags
Use tags to organize and sort your feedback.
Written By Markus from Featurebase
Last updated 5 months ago
Overview
Tags help you sort and organize feedback by factors that you create (e.g. priority or product modules).
By default, tags are visible to everyone, but only your organization’s admins can add them. You can also make tags private so only your team can see them. We suggest using tags internally to categorize and filter feedback for a better overview.
Alternatively, you can make tags public and let users assign them during post-creation.
Tip: You can bulk assign tags to multiple posts simultaneously.
Creating, editing, and deleting post tags
To create new post tags:
Click on New Tag in the top right
Enter a name and color for the tag (e.g. High Priority)
Choose whether you want to make the tag private (so it’s visible only to your team)
Click on Add Tag in the bottom right
You can edit and delete tags from the same place.
Adding tags to posts
You can assign tags to posts by right-clicking them in the Dashboard or from the right-hand panel after opening a post.
Allow users to select post tags
By default, public tags are visible to everyone, but only Featurebase admins can add them to posts. However, you can also use public tags to allow your users to add tags to their posts during creation:
Check the ‘Allow users to add tags when creating a post’ checkbox
Tip: A more effective way to have customers specify additional information about their feedback (e.g., product area, app version, etc.) is to use custom fields, which you can customize per board and make required.