Migrating from UserVoice

Complete guide on importing your existing data from UserVoice to Featurebase

Written By Robi Rohumaa

Last updated About 1 month ago

This is a complete guide to migrating your feedback from UserVoice to Featurebase using a .csv file. The whole process takes less than 3 minutes. Let's begin! 🙌


1. Exporting feedback from UserVoice

To export all of your feedback from UserVoice:

  1. In UserVoice, click the settings cog icon ⚙ in the bottom left corner.

  2. Click General

  3. Scroll down to Export Data

  4. Select your date range (preferably all time)

  5. Click Export

  6. Check your inbox for an email and click on the .csv link to download your data


2. Importing feedback to Featurebase

To import feedback into Featurebase using a .csv file:

  1. On the Getting Started screen, click Import data.

  2. Upload your feedback data CSV file.

  3. Match the data types (e.g. pick upvotes for score. This might vary depending on the tool you're migrating from.)

  4. Click Next on the top right.

  5. Match post statuses (e.g. pick In Review for open.)

  6. Match boards. If you haven't prepared the ones you need yet, you can create them on the go by typing in the search box and pressing Enter.

  7. Click Start Importing on the top right to begin.


Congrats, you're done! 🎉

If you need help with anything, feel free to reach out via live chat, email support@featurebase.app, or ask our AI assistant for help with the import process.