AI grouping posts on similar topics

Group together similar posts to better understand what users are looking for in certain areas and easily merge duplicate posts.

Written By Markus Palm

Last updated About 2 months ago

Automatically group related posts to identify trends and better understand what users ask for in specific areas. You can also easily merge duplicate posts to keep your feedback organized.

To group all posts on similar topics:

  1. Go to Dashboard → Feedback

  2. Click on the ‘AI tools’' button in the left side menu

  3. Select ‘Group Posts’

From here on, you can see all posts on a similar topic categorized and merge duplicates if needed.