<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/0191398d-b3e8-71b0-a778-6caad25d4a27.png" data-width="100%" data-align="left">To hide all statuses from the Public Portal:<ol><li>Go to Settings → <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://auth.featurebase.app/choose-org?redirect=/settings/statuses">Statuses</a></li><li>Check ‘Hide all statuses from public feedback board’</li></ol><div data-type="horizontalRule"><hr></div>Recommended articles:<ul><li><span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIyMTI0MTc2IiwiaGVscENlbnRlcklkIjoicWRmOWh0b2p5ejByaWJ3cCIsIm9yZ2FuaXphdGlvbklkIjoiNWZlYmRlMTJkYzU2ZDYwMDEyZDQ3ZGI2IiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Sending status update emails for posts">@Sending status update emails for posts </li><li><span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiI2OTc5OTYwIiwiaGVscENlbnRlcklkIjoicWRmOWh0b2p5ejByaWJ3cCIsIm9yZ2FuaXphdGlvbklkIjoiNWZlYmRlMTJkYzU2ZDYwMDEyZDQ3ZGI2IiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Post statuses">@Post statuses </li></ul><div data-type="horizontalRule"><hr></div>

By default, users can see the status of posts on the Public Portal. Check this option to hide all statuses from the public feedback board.

Hide the statuses of posts from the Public Portal

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Get familiar with Featurebase and all of the basic concepts. 

Featurebase overview

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Invite your team

This is your one-stop guide to getting started with collecting and organizing feedback with Featurebase.

Collect & manage feedback

This is your one-stop guide to getting started with the support inbox to help your customers from anywhere and automate support with AI.

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This is your one-stop guide to publishing a Help Center with Featurebase.

Set up the Help Center

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Share product updates

This is your one-stop guide to getting started with surveys in Featurebase.

Run surveys

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Public vs private organization

Overview of all integrations in Featurebase and what you can do with them.

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Changelog demos

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Survey demos

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Help Center demos

Bruno from Featurebase

Set up your Feedback Portal & Roadmaps to collect feedback and show users what you're working on.

Feedback & Roadmaps

Feedback Portal

Feedback Portal is where your users submit feedback, upvote others’ posts, and comment on them.

Feedback Portal overview

Setup

Feedback Boards

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Get an overview of how many posts, comments, and votes happen each day/week/month,

Feedback Analytics

Here's how to completely disable the Feedback Portal view from being shown to your users.

Disabling the Feedback Portal

Learn to edit & publish your public product roadmap to show users what you're working on.

Roadmaps

Publish your product roadmap to visualize everything that you are working on.

Roadmaps overview

Everything on how to set up & customize roadmaps to suit your requirements. 

Creating & editing roadmaps

Make your Roadmap accessible only to authenticated end-users and limit the access of specific roadmaps to select user groups.

Roadmap privacy controls

Different methods of embedding the roadmap to your app, website, and product.

Sharing your roadmap

Here's how to completely disable the public roadmap view from being shown to your users.

Disabling the public roadmap

In-App Feedback

Overview of all embeddable widgets in Featurebase and what you can do with them.

What are in-app widgets?

Embed a simple feedback widget in your app to start gathering feedback.

Feedback Widget

Embed the Feedback Portal directly into your web page or app to allow users to submit feedback, vote on features, and view the changelog.

Embedded Feedback Portal

Managing feedback

Organizing & Prioritizing

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Status updates & emails

Learn how comments & replies work and what function do they serve in Featurebase.

Commenting

We'll email upvoted users when you comment on a post or anyone replies to theirs!

Commenting Emails

Once new feedback is submitted to your board, we'll send you an email about it!

New post emails

Create private comments for internal communication and notes between Featurebase admins.

Creating internal/private comments

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Disabling comments on a post

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Disabling notifications for comments not directed at me

Learn how to set up, customize, and analyze surveys to gain more valuable insights from your users.

Surveys

Measure different things like NPS, customer satisfaction, and collect additional feedback with in-app surveys.

Surveys overview

Learn how to create and customize surveys in Featurebase.

Creating surveys

You can add follow-up questions to surveys based on the conditions you set.

Multiple question surveys

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Targeting & segmenting surveys

Run surveys in your customers' native languages, automatically visible only to the language speakers.

Surveys in multiple languages

Learn where and how to see the results of your surveys.

Survey results

Learn how to export survey responses into a .csv (spreadsheet file)

Exporting survey results

Switch from other tools

Complete guide on importing your existing data from Canny to Featurebase.

Migrating from Canny

Complete guide on importing your existing data from Upvoty to Featurebase

Migrating from Upvoty

Complete guide on importing your existing data from Nolt to Featurebase

Migrating from Nolt

Importing your existing data, including feedback, voters, and changelogs from Frill to Featurebase.

Migrating from Frill

Complete guide on importing your existing data from Beamer to Featurebase.

Migrating from Beamer

Complete guide on importing your existing data from UserVoice to Featurebase

Migrating from UserVoice

Complete guide on importing your existing data from Productboard to Featurebase

Migrating from Productboard

Complete guide on importing your existing data from other tools to Featurebase using a .csv file.

Migrating from feedback other tools (Import feedback with a .csv file)

Support your customers from anywhere with a unified Inbox and automate support with powerful AI agents.

Support Platform

Inbox

Inbox overview

Copilot

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Inbox search and filter

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Inbox sorting

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Teammate notifications for support

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Collecting feedback through live chat 

See how helpful your content is, what can be improved, and the top-viewed articles.

Support analytics

Why you may see an impersonation warning in your Inbox and how to handle it.

Impersonation warning explained

Questions & answers about using Featurebase's support inbox.

Inbox FAQs

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AI replies & Macros

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Snooze a conversation

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Hit consistent response times, prioritize the right customers, and measure your performance using SLAs in Workflows.

Service Level Agreements (SLAs)

Know who your leads are, and add qualification data about them as you chat.

Manually qualify leads as you chat

Learn how to create & use conversation data attributes for advanced inbox management.

Conversation data attributes (CvDAs) in the Inbox

Questions & answers about Featurebase's support conversations.

Conversations FAQs

Fibi AI Agent

Learn more about Fibi AI Agent and how it can help your team automate support, repetitive tasks, and workflows.

Fibi AI Agent overview

Your one-stop guide to customizing and managing the Fibi AI agent to automate your support.

Set up & customize the Fibi AI agent

Learn to add additional training data that Fibi AI Agent can use when answering customers.

Custom training content for Fibi AI Agent

Power up Fibi with custom actions to extend trials, update account information, get custom data, etc..

Custom Fibi Actions

How to add Fibi to your Workflows for advanced customization and triaging.

Use Fibi AI Agent in Workflows

Automate repetitive support tasks for customers and agents with a no-code visual builder.

Workflows

Create Workflows to automate your support at scale. Automate processes for your customers and teammates with our drag-and-drop visual builder.

Workflows overview

Get started with building your Workflows with ease in a visual canvas.

Getting started with workflows

Understand all of the building blocks that power your workflows.

Workflows block library

Triggers

Building

Optimizing

Templates

Access Featurebase support conversatioins on-the-go from iOS or Android devices.

Featurebase Mobile App

Learn how to customize your Help Center, create articles, and more.

Help Center

Provide users with an AI-powered Help Center to get them to the answers they need, fast, and cut down your support loads.