The easiest way to get started with Featurebase is to just link to your public portal or set up one of our in-app widgets.

However, we also recommend setting up automatic authentication to reduce friction for your users and see who is behind each feedback post or interaction.

Link to your public portal

If you are using any of our public portal modules (Feedback, Roadmap, Changelog or Help Center), simply find a suitable place on your website and add a link to your Featurebase web portal.

You can link to your default Featurebase subdomain (e.g. https://yourOrganizationName.featurebase.app) or you can set up a custom domain (e.g. https://feedback.senja.io) for a more on-brand experience.

For a custom domain, follow

Embedding it into your app

For a more seamless experience, you can also embed Featurebase into your application.

Please refer to the following guides for information on that:

• Changelog widget:

  Changelog widget & popup

• Feedback widget:

  Feedback Widget

• All-in-one widget:

  All-In-One Widget

• Survey widget:

  Survey setup

• Mobile app:

  Embed Featurebase Into Your Mobile App

• Adding forum view natively in your app:

  Embed Featurebase

You can also explore our API for even more direct integrations:

Automatically authenticating your users & adding their data to requests

We highly recommend setting up this step to connect your user data to customer requests and remove the need for users to create a new account to interact with your Featurebase setup.

SDK auth (Starter plan)

Embed a small piece of JavaScript into your application which authenticates users from all widgets and modifies the link you add to Featurebase to automatically authenticate users.

Pros: Easier setup, instantly auths from all widgets

Cons: Only automatically signs in users who visit your portal directly from your app & does not work for private organizations.

Get started →

SSO auth (Growth plan)

Replace the entire Featurebase authentication system with your own app’s login system.

Pros: Users can sign in with the account they already have with you to use Featurebase (even when visiting your portal directly).

Cons: Takes longer to set up.

Get started →