Installing Featurebase 101 guide

Learn how to install Featurebase on your website with this quick guide.

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Written By Bruno from Featurebase

Last updated 8 days ago

The easiest way to get started with Featurebase is to just link to your public portal or set up one of our in-app widgets.

However, we also recommend setting up automatic authentication to reduce friction for your users and see who is behind each feedback post or interaction.


1. Linking to your Public Portal

The easiest way to share your Public Portal is to link it to a suitable button on your website or web app. A lot of our users also share the link with their users through social media, etc.

Just copy the URL of your live Public Portal (e.g. https://yourcompany.featurebase.app) and paste it where you like on your page or app.

You can also set up a custom domain (e.g. https://feedback.yourcompany.com) for a more on-brand experience. Learn to do that here →

We highly recommend setting up automatic authentication via our SDK or SSO option. This seamlessly authenticates them when they visit your portal.


Set up automatic authentication & connect user data to requests ↓


2. Embedding it into your app

For a more seamless experience, you can also embed Featurebase into your product with different widgets:

  • All-in-one widget:

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  • Feedback widget:

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  • Changelog widget:

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  • Survey widget:

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  • Mobile app:

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  • Adding forum view natively in your app:

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You can also explore our API for even more custom and direct integrations:

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We highly recommend setting up automatic authentication via our SDK or SSO option. This seamlessly authenticates them when they visit your portal.


Set up automatic authentication & connect user data to requests ↓


3. Automatic user authentication & syncing their data to feedback

We highly recommend setting this up to connect users’ data to their feedback and remove the need for users to create a new account to interact with your Featurebase setup.

SDK auth (Starter plan)

Embed a small piece of JavaScript into your application which authenticates users from all widgets and modifies the link you add to Featurebase to automatically authenticate users.

  • Pros: Easier setup, instantly auths from all widgets

  • Cons: Users that come directly from the web (not your app) are not authenticated. Also, does not work for private organizations.

Get started →

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SSO auth (Growth plan)

Replace the entire Featurebase authentication system with your own app’s login system.

  • Pros: Seamlessly authenticates all users who come from your app while also letting those who visit directly from the web log in with your company’s existing account. Users never have to create a Featurebase account.

  • Cons: Takes longer to set up.

Get started →

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