Learn to restrict & send changelog releases only to specific customer segments you have created.
Written By Markus Palm
Last updated 10 days ago
Overview
You can create separate changelog releases for different user groups, such as paying customers and premium plan users.
Using segmented changelogs can be useful for large, sophisticated companies and products, ensuring users will only get updates relevant to them. You can also use this feature to update your different plan customers only about their current plan changes, etc.
This requires that you’ve synced customer data and created user segments.
Segmenting a changelog
To send a changelog to a specific user segment:
Click on ‘Everyone’ on the right-hand side while creating a changelog
Choose your desired segment(s) from the list
You can also change the target segment later on existing releases to restrict certain customer groups from seeing them on your public changelog page.
Creating a segment
To create a new segment, choose “Create a new segment” from the Targeted users dropdown.