Creating & editing user segments

Learn how to create, edit, and delete user segments to better manage feedback, changelogs, etc.

Written By Markus Palm

Last updated 27 days ago

Creating user segments

To create a new user segment:

  1. Go to Dashboard → Users

  2. Click the ‘Create & Edit Segments’ button on the left side menu

  3. Select +New

  4. Fill in the name of the segment and select the rules

  5. Hit 'Save' and you're done

You can use custom attributes and operators for endless possibilities for segmenting users, feedback, changelogs, and surveys:

  • Custom attributes: sync and segment users using attributes like location, plan, etc (set up)

  • ANY + ALL matching: decide if all rules in a group must be matched or if just one is enough

  • OR + AND rules: create multiple segment groups and choose whether all or just one needs to be met

Editing user segments

  1. Go to Dashboard → Users

  2. Click the ‘Create & Edit Segments’ button on the left side menu

  3. Select the segment you want to edit

  4. Hit 'Save' after your edits and you're done

Deleting user segments

  1. Go to Dashboard → Users

  2. Click the ‘Create & Edit Segments’ button on the left side menu

  3. Select the segment you want to delete

  4. Click ‘Delete’ on the bottom left corner

More on user segments:

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