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Reports

List report datasets

Returns the reporting catalog: every dataset available to your workspace with its metrics and attributes.

GET
/v2/reports/datasets

This is the discovery endpoint for the reporting API — read it before building query payloads:

  • Metrics carry the metric IDs accepted by POST /v2/reports/query, plus each metric's allowedAggregations, unit, and whether it supports office-hours restriction and period comparison.
  • Attributes carry the fieldIds accepted in filter rules and the attribute IDs accepted as groupBy / segmentBy, plus each attribute's allowedOperators and value type. Attributes with staticOptions list their full value set inline; other filterable attributes resolve values via POST /v2/reports/filter-values.

The catalog includes your workspace's custom conversation/ticket attributes where applicable, so it can differ between workspaces.

Version Availability

This endpoint is only available in API version 2026-01-01.nova and newer, and only for workspaces with the Reports product enabled (404 otherwise).

Authorizationstringheaderrequired

API key as Bearer token. Use: Authorization: Bearer sk_...

Featurebase-Versionenum<string>header

API version for this request. Defaults to your organization's configured API version if not specified.

Available options: 2026-08-19.orbit, 2026-01-01.nova, 2025-12-12.clover
Example: 2026-08-19.orbit

Response

application/json

Success

dataobject[]required
objectenum<string>required
Available options: list